Refund Policy

This website is operated by RNNR. By accessing or purchasing from our site, you agree to these Terms of Service.

We may update these terms at any time. Continued use of the site means you accept any changes.

Faulty Or Incorrect Items

If you receive a faulty, damaged, or incorrect item, we’ll resolve it as quickly as possible.

Once approved, we will:

- Replace the item (if available), or

- Issue a full refund to your original payment method

We do not offer refunds or returns for change of mind.

Please ensure you review sizing, product details, and your order carefully before purchasing.

All sale items and limited-release products are final and cannot be returned unless faulty.

To request a return, contact us at:

rnnr.hq@gmail.com

Include:

- Your order number

- A description of the issue

- Clear photos of the item

If your return is approved, we will provide further instructions.

- Return Shipping costs are the responsability of the customer.

- Original shipping fees are no refundable

Once your return is received and approved:

- Refunds are processed within 5–10 business days

- Funds will be returned to your original payment method

This policy operates in accordance with Australian Consumer Law.

Nothing in this policy excludes your rights to a repair, replacement, or refund for faulty goods.